What kind of first
impression do you make in an airline pilot interview?
First impressions take place
within the first few seconds of meeting. It is natural human behavior to judge while looking for surface clues to
who you really are...
First impressions happen only once and are virtually
irreversible. If a negative impression is set, you may lose the
attention and interest of your interviewers. A good impression will
captivate your interviewers; they will want to learn more about you.
People will derive
an opinion from your attire, demeanor, body language and mannerisms.
In an interview situation, your interviewers will establish their
first impression based on whether or not they feel you match the
corporate culture and that of a professional airline pilot.
Rules of the road
for making a good first impression:
-
Timing:
The
aviation industry is time driven and performance measures are based
on timeliness. Allow yourself plenty of time to arrive at the
location, just in case you have any difficulties that morning.
Ideally, you want to arrive 10 minutes prior to your scheduled
appointment. If you happen to arrive too early, visit the restroom
for a bit of relaxation techniques such as slow, deep breathing.
-
Manners:
Always be courteous and polite to everyone you meet - you never
know who has what influence.
-
Appearance:
Dress the part of your position. Airline pilots are
historically a conservative bunch. For a Part 121 interview, a suit
is expected. A few points regarding appearance: neatly groom and
cut your hair, above the collar for men; press your clothes; shine
your shoes; wear conservative colors. Bottom line, ask yourself if
you look “put together.”
-
Handshake:
A weak handshake is a pet peeve of many people. How
do you shake someone’s hand? Are you a limp fish or a solid,
firm grip? A weak handshake can imply lack of confidence or even a
condescending attitude. You read that right… I said a
condescending attitude. Similar to kissing someone’s hand or
the Queen’s ring. A firm grip will display self-confidence
and respect for the person’s hand that you are shaking.
Practice with friends and family – ask them to comment on your
grip…. honestly. You need to know what kind of “shaker”
you are.
Follow
these simple steps to shake someone’s hand properly.
-
Extend your right hand to meet the other person's right hand.
-
Point your thumb upward toward the other person's arm and extend
your arm at a slight downward angle.
-
Wrap your hand around the other person's hand when your thumb joints
come together.
-
Grasp the hand firmly and squeeze gently once. Remember that limp
handshakes are a big turnoff, as are bone-crushing grasps.
-
Hold the handshake for 2 to 3 seconds.
-
Pump your hand up and down a few times to convey sincerity. (This
gesture is optional.)
Note:
A two-handed handshake is not for first meetings. It is a sign of
real affection, and you should reserve it for friends and intimates.
-
Excessive touching:
Some folks will actually touch others too
much if they are involved in an uncomfortable situation. You know
the type, the person who constantly touches your arm as they
shallowly laugh. This is plain and simple an invasion of space. It
gives the receiver a sense of falseness about the other person.
Obviously, this is not a good tactic in an interview.
-
Attitude:
Be positive. Attitudes show in everything you say and
do, even if you think you are hiding it. Stay focused on where you
are and what it means to you – this is an exciting day for
you!
-
Be open and
relaxed:
Body language speaks louder than words so stand tall,
sit upright (even if your interviewer is not) and face forward, make
eye contact and smile. Actively relaxing will bring out your
natural confidence.
-
And
please….remember to turn off your cell phone.
Keep in mind that
you only have one chance to create a first impression, a lasting
impression that may affect the outcome of your interview. People
remember how you make them feel – strive to make them feel
relaxed and you will naturally relax yourself.
Lori Clark is the
principal of Clark Aviation Consulting. As a former Manager of Pilot
Recruiting for many years, she interviewed thousands of airline
pilots and has an extensive knowledge of what airline pilot boards
are looking for. Clark can help pilots understand what an interview
board is looking for and how they are perceived. She offers simple
but effective techniques that help pilots better present themselves
before airline boards. For more information, please visit Clark
Consulting at http://www.FlyTheLine.com or
http://ClarkConsulting.blogspot.com.
©2008 Clark
Aviation Consulting, All Rights Reserved. Reprints with permission.
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