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Are you a Quiet Professional? |
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How do you handle conflict on the job? Are you a Quiet Professional?
At this point of your career you have most likely had training in
Cockpit Resource Management too many times to count. One of the basic
tenets of CRM training is conflict resolution and the importance of
mitigating conflict before it happens. The manner in which pilots
embrace good ideas and incorporate lessons learned into their own habit
patterns differentiates professional pilots from pilots. |
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Professional Attitude |
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A crewmember receives a speeding ticket driving into work. Another
crewmember is involved in a minor fender-bender. Still another leaves a
sick spouse and child at home before leaving on a weeklong trip. Each
crewmember feels fine and decides to operate their flight. Their
ability to perform their duties safely is directly related to how well
they can put their personal worries aside, and perform the duties of a
professional pilot. |
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